Tickets

Select your ticket based on your visit date: Pricing varies for Low Season, Regular Season, and Peak Season at Shenzhen Huafa Indoor Ski.

Check with Us for the Most Updated Discount!

Cancellation Policy

  • Tickets cancellation and modification policy is subject to applicable fees, which are determined by the timing of your request. Please refer to the following details.
    • Free: Cancel more than 1 day ahead
    • 20% of the ticket price: Same day cancellation
    • Non-refundable: After Physic ski pass been issued:

What’s Included

  • Access to corresponding slopes
  • Ski suit (jackets and pants), ski/snowboard boots, helmet, either skis + poles or snowboard.

What’s Not Included

  • Transportation
  • Personal expenses
  • Ski gloves, goggles, or face masks
  • Ski or snowboard lessons
  • Food, beverages, shopping, and any other expenses not listed in the “What’s Included” section

Ticket Validity

  • Tickets are for personal use only and are non-transferable.
  • Child Tickets: There are no free tickets for children. A standard-priced ticket must be purchased for each child.

Guest Information & Verification

  • Real-Name Admission Policy: This resort uses a real-name admission system. The name on your booking must exactly match the government-issued photo ID you present at entry. You must bring this physical ID with you on the day of your visit.
  • For Groups: Each individual, including all members of your party, must have a ticket booked with their own personal information.
  • For Minors: Tickets for guests under 18 must be booked under the minor’s name and information. All minors must be accompanied by an adult ticket holder to gain entry.
  • You are solely responsible for ensuring that all guest information is accurate and complete. The resort is not liable for any issues, including denied entry, resulting from incorrect or falsified information.

Arrival & Check-In Process

  1. Collect Your Snow Card: Proceed to a self-service kiosk or the ticket counter. Use your booking confirmation code and valid ID to get your physical ski pass.
  2. Entry Verification: At the resort entrance, present both the physical ski pass and your ID for verification.
  3. Get Your winterwear: If your ticket includes equipment, go to the clothing counter to collect your ski suit and boots, then change.
  4. Get Your Ski Gear: After changing, proceed to the equipment counter to collect your skis/snowboard, helmet, and other included gear.
  5. Enter the Snow Zone: You are now ready to enter the cold zone and begin your fun-filled snow adventure!

Overtime Fee Policy

The duration of your visit depends on you purchase ticket. Please be sure to complete your activities within the allotted time for your specific ticket.

Your session timing starts the moment you enter the park via the gate. Overtime fees apply as follows:

  • The first 30 minutes of overtime are free.
  • After the first 30 minutes, a fee is charged for every additional 30-minute period (or any portion thereof).

Please see the fee schedule posted at the Ticket Office for current overtime rates.

Important Notes

Safeguard Your Ticket: You are responsible for keeping your booking code and QR code secure. We are not responsible if they are lost, stolen, or shared, and you will be required to purchase a new ticket for entry.

A lost or damaged ski pass will require a replacement, for which a retail fee will be charged.